Quba Care is as flexible as you need it to be. You want 24/7 technical support? Done. Don’t need your support hours? Roll them over to the next month. Your dedicated account manager will only ever be one call or message away – ready to help you get the most out of your new digital.
Key features of Quba Care
A dedicated account manager
A dedicated account manager to provide advice, guidance and referral to specialist Quba teams
One price, outstanding service
A flat hourly rate and the same SLA for all clients—everyone gets gold-standard service
Rollover unused hours
The opportunity to roll-over unused hours for future use (up to twice your monthly allocation)
24/7 option
If your website goes down or develops a major fault day or night, a senior Quba developer will be on call quickly.
Why not simplify things?
We have an easy-to-use system to ensure nothing falls through the cracks. Coupled with our transparent monthly reporting, you will always be on top of your support and maintenance process – and your Quba Care team will become a true extension of your in-house team.
The team at Quba immediately understood what we wanted to achieve and were able to add value throughout the project. They are an agency I can trust to deliver and I continue to work with them.
"We have moved our entire digital program to Quba and we feel like we are moving in an extremely positive direction that is not only going to improve our confidence but ultimately the user experience and journeys of our customers."
"The work you guys have done already is amazing. The transition over was incredibly smooth. There's been some really useful and insightful planning sessions. It's a pleasure to come along to our catch up meetings."
Latest Insights
Amy Willoughby
Let’s move you forward
Are your digital experiences holding you back in some way, or do you need to propel the business forward, quickly?
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